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Neatra Cleaning & Property Care

Home Support · Domestic Assistance

Practical household help, delivered with respect

Domestic assistance is about keeping a home comfortable, hygienic and safe when day-to-day tasks have become harder. It might be a weekly clean of the kitchen and bathroom, help with laundry and linen, or a fortnightly whole-home tidy.

A cleaner wiping a kitchen island while a client seated in a wheelchair looks on from the living room

Neatra's domestic assistance is planned around the person, not a template. We agree what help is needed, how often, and who to keep informed.

Domestic assistance can include

  • Regular cleaning of kitchen, bathroom and living areas
  • Vacuuming and mopping floors
  • Laundry: washing, drying, folding and putting away where agreed
  • Changing bed linen and making beds
  • Light tidying and dishes
  • Taking bins out and bringing them in

Not included (or quoted separately)

  • Personal care, medical or nursing tasks
  • Shopping, meal preparation or transport

Neatra is not an NDIS registered provider, a healthcare provider or a disability support provider. We provide practical home cleaning.

Questions

Domestic Assistance FAQs

Is domestic assistance funded?
Funding depends entirely on individual circumstances and plan arrangements. Domestic assistance may be available to eligible self-managed or plan-managed participants. We don't make blanket claims about eligibility; talk to us and your plan manager or coordinator.
How is domestic assistance different from regular cleaning?
The cleaning tasks are similar. The difference is the approach: domestic assistance is planned around a person's needs and routine, often includes laundry and household tasks, and involves family or coordinators in communication where wanted.

Home support

Let's talk about the help you need

A short conversation is the best place to start. We'll listen, explain what we can do and agree a plan that fits your routine. If you receive funding for help at home, please check with your plan manager or coordinator whether our services can be claimed. Contact us to discuss your circumstances.